Notes on getting paid

What to put on an invoice, when to chase and how to say it, what to do about foreign currency, and which records your accountant will actually want in January.
Getting paid

How to Get an Invoice Paid on Time

Most late invoices are not disputes. They are invoices that went to the wrong inbox, or arrived without a due date anyone noticed.
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Payment terms

What to Put in Your Payment Terms

Payment terms are the shortest part of an agreement and the part that decides how the rest of it feels. Here is what earns its place.
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Invoicing

Writing an Invoice a Client Cannot Query

A queried invoice is a paused invoice. Most queries come from three or four things missing, and all of them are easy to add.
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Reminders

Chasing a Late Payment Without Losing the Client

The tone of a chaser matters less than its timing. What actually works is being predictable, early and boring.
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Multi-currency

Invoicing a Client in Another Currency

Billing abroad is mostly straightforward. The parts that catch people out are the exchange rate, the fees, and what your accountant needs back.
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Bookkeeping

The Records Your Accountant Will Thank You For

January is made of the things you did not write down in June. A short list of what to keep, and how to keep it without a filing system.
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